Shipping and Delivery

Shipping Policy 

Sanjeevani Natural 

promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. Delivery charge varies with each Seller.

We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. Please check your order summary to understand the delivery charges for individual products. 

Are there any shipping charges?

Yes. 

Will I receive my order in a single package?

Yes. 

Can I expect delivery on all days of the week?

Yes, you will receive your order on all days of the week except for Sundays and Public Holidays 

Do you ship internationally?

Yes we do ship internationally. Though for international buyers, they need to raise a query to us and we shall follow it up with you from there. 

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day you place your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates. 

What is the estimated delivery time?

“Depends from product to product and place to place. Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product’s availability with the Seller
  • The destination to which you want the order shipped to corresponding to the location of the Seller. 

Are there any hidden costs (sales tax, octroi etc) on items sold by Sanjeevani Natural?

The Web price is inclusive of everything. There are NO hidden charges when you make a purchase on Website. Listed prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery and COD charges are not hidden charges and are charged (if at all) extra depending on our shipping policy.

Why not / cannot ship to my area?

When you enter your pincode along with your shipping address at the checkout stage, same will be used to check for serviceability and whether the product can be delivered at your location. 

Whether your location can be serviced or not depends on

  • Whether the Seller ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location
  • At times Sellers prefer not to ship to certain locations. This is entirely at their discretion. 

Why does the estimated delivery time vary for each seller?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location. 

Why is the COD/POD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. 

I need to return an item, how do I arrange for a pick-up?

Regret Inconvenience, there is NO RETURN POLICY as the goods sold by Sanjeevani Natural are consumable items and once received by the buyer are considered sold. Although Cancellations & Refunds are allowed, and that also before the goods have been received by the buyer. (Please go through the cancellation policy for better understanding). 

What do the different tags like “In Stock” mean?

“In Stock”:- For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location

“Out of Stock”:- Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.  

 I should have received my order by now but I haven’t. What do I do?

You can email us at info@sanjeevaninatural.com